Effective Date: 2025-04-04

TDAC.online

Welcome to TDAC.online — your trusted resource for assistance with the Thailand Digital Arrival Card (TDAC). This Privacy Policy explains how we collect, use, store, and protect your personal information. By using this website, you agree to the terms outlined below.

1. Who We Are

TDAC.online is an independent service that helps travelers navigate and optionally complete the Thailand Digital Arrival Card. We are not affiliated with the Thai Government or immigration services.

📍 Address: Sukhumvit Soi 11, Bangkok, Thailand
📧 Contact: info@tdac.online

2. What Personal Data We Collect

We may collect the following data through our forms or checkout:

Full Name
Passport Number
Nationality
Email Address
Flight Information
Visa Type
Arrival Date
Address in Thailand
Payment Info (handled via Stripe or PayPal — not stored by us)

We do not collect or store any unnecessary or sensitive data beyond what is required for the TDAC-related services.

3. How We Use Your Data

Your information is used solely to:

Help you fill out or understand the TDAC process
Send you your completed form or confirmation
Provide optional support or digital services
Fulfill paid services (e.g. TDAC concierge help)
Contact you regarding your inquiry or order
Meet legal obligations, if required

We do not sell, rent or share your personal information with third parties.

4. Payment Information

All payment processing is handled by:

Stripe (www.stripe.com)
PayPal (www.paypal.com)

We do not store your card or payment details on our servers. All transactions are securely encrypted and processed directly by these trusted third-party services.

5. Data Retention Policy

We retain your TDAC-related data only as long as needed to deliver the service.
All form entries are deleted within 72 hours unless you request otherwise.
You may request immediate deletion of your data at any time.

6. Data Security

We take your privacy seriously. We protect your data with:

SSL encryption (HTTPS)
Secure email servers
Access controls (only authorized team members)
Optional encryption of stored form data

7. Your Rights (Under GDPR and Similar Laws)

You have the right to:

Access your data
Request correction or deletion
Withdraw consent at any time
Request that we erase all stored information
File a complaint with a data protection authority

To exercise your rights, email us at info@tdac.online

8. Cookies & Tracking

We use minimal cookies necessary for:

Site functionality
Analytics (e.g., Google Analytics)

We do not use tracking cookies for advertising or profiling.

9. Not an Official Government Website

TDAC.online is not operated by the Thai Government or Immigration Bureau. We are an independent, informational and support service. Any data we collect is for your convenience and assistance — not part of an official government system.

Users are responsible for verifying all information before submission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the new effective date.

11. Contact Us

If you have any questions or concerns about this policy, please contact us:

📧 Email: info@tdac.online
📍 Address: Sukhumvit Soi 11, Bangkok, Thailand